An information technology assistant provides essential technical support to companies across a wide array of fields. IT assistants are certified in one or more areas in technology and often hold a bachelor’s degree. Increasing demand for IT assistants has provided ample room for growth within the discipline.

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What Does an IT Assistant Do?

An Information technology assistant (IT assistant) helps to install, operate, and maintain computer networks and communication systems. They are certified professionals who typically hold a bachelor’s degree in the subject. While their primary role is to provide solutions to technical problems for different types of companies, there are other tasks they may be asked to complete.

Some ways an IT assistant may be asked to help could include:

• Writing reports
• Tracking inventory
• Training staff on new technologies
• Negotiating contracts with vendors
• Developing contingency plans in case of network failure

Through their work, IT assistants help to ensure the safe and efficient running of a business’s IT system and provide daily user assistance.